Contact
Customer support and business contact
Use the right support route for orders, delivery issues, returns, and account help.
Customer support
Order support
Use order lookup for guest purchases or account order detail for signed-in customers.
Returns and refunds
Delivered orders can move through structured return, refund, and exchange support flows.
Support window
Daily, 10:00 AM to 8:00 PM
Recommended support routes
Business contact
Canvas Commerce currently serves Dhaka and nationwide delivery routes across Bangladesh. Use the help center and order tools first for the fastest support path.